The Southeast Asia Travel Show
Episode 74
June 2021
Golf and casino tourism were booming across Southeast Asia and Asia Pacific before the pandemic - but both sectors face an uncertain future. This week, Gary Bowerman and Hannah Pearson chat with Bill Healey, a hospitality, golf and casino tourism expert who has lived and worked in Kuala Lumpur, Bangkok, Phnom Penh and Bali.
Bill was developing an Asian golf trip booking app in Cambodia before the pandemic struck, and returned to the US expecting to return within a few months. In this fascinating chat, Bill reflects on the growth trajectories of golf and casino tourism in the region over recent years, and the various challenges being faced now and potential opportunities in future.
We also talk about vaccine passports, contactless hotel services and revenue management applications. And with Bill currently being based in Las Vegas, we get his take on how casino tourism is recovering along the world-famous Vegas Strip.
Listen:
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Thank you for sharing this insightful blog post on the evolution of golf and casino tourism in Southeast Asia. Bill Healey's perspectives, drawn from his extensive experience across the region, provide a comprehensive understanding of the industry's trajectory.
ReplyDeleteThe discussion on the pandemic's impact highlights the resilience and adaptability required in the tourism sector. The emphasis on digital innovations, such as contactless services and vaccine passports, underscores the industry's shift towards integrating technology to enhance guest experiences.
It's particularly interesting to note the potential resurgence of golf tourism, given its alignment with social distancing norms. Similarly, the insights into the recovery patterns of casino tourism, especially in hubs like Las Vegas, offer valuable lessons for ASEAN markets aiming to rejuvenate their offerings.
Overall, this piece serves as a valuable resource for stakeholders in the hospitality and tourism sectors, providing both a retrospective and forward-looking analysis.
For those interested in delving deeper into the topic, the full discussion is available here