07 November 2016

Interview with Chef Jean Meteigner - Globetrotting Chef

from Hotelier Indonesia Magazine
Issue 27, November 2016


Hotelier Indonesia appreciates the opportunity to visit with Chef Jean Meteigner at The Grand Ho Tram, Vietnam’s leading seaside integrated resort.

[HI] How long have you been working at The Grand?   What was the career path bringing you here?

[Chef Jean] Almost 4 years I was call by Conny Anderson the ex chef at the time to open The Grand Bistro.

[HI] You’ve spent quite a bit of time working in sizeable metropolitan areas like Paris and Los Angeles.  How did you like the restaurant scene in those markets?

[Chef Jean] The LA scene is really diverse with many ethnics concepts lots of Asian and fusion restaurant.

Paris is more about French food the best pastry shops there are Michelin stars restaurants.. They are the key of Paris food scenes, ingredients from Rungis market are the best in the world with lots of seafood from Brittany, cheeses, organic poultry and some of the best Charolais beef you ever see  
 
[HI] How was the adjustment from Southern California to Southern Vietnam?

[Chef Jean]  Here is more quiet, and for me that what I am looking for.  Vung Tau is a small town on the ocean but has lots to do.  Nearby Saigon has too much traffic for me.

[HI]  How has your upbringing influenced your cooking & career?

[CHef Jean] My mom and grandfather love to cook -- my mom French food and my grandfather Italian food.

My uncle use to raise beef which is how I got a job in Trois Gros, a 3 stars Michelin venue.

[HI]  Do you have any favorite foodie moments from your childhood?

[Chef Jean] I use to make crepes and sale them at school and make birthday cakes for my friends.

[HI] What would you describe as your cooking style?

[Chef Jean]  Modern lite French cuisine with lots of flavors and little fat.

[HI]  What cooking trends have influenced you?

[Chef Jean]  Nouvelle French when that was done the right way.  Now I like to do more Asian fusion cuisine.

[HI]  What inspired your recent menus?

[Chef Jean]  Chinese and Vietnamese  techniques and flavors mixed with western finishes.

[HI]  What’s the most interesting dish you ever made?

[Chef Jean]  We are working on a chocolate foie gras dumpling with orange glaze and crème fraiche chocolate truffle with caviar.

My favorite one is the Imported squab trio with liver dumpling and date spring roll

[HI]  What’s the atmosphere like in your kitchens?

[Chef Jean]  Really quiet and focused.  It took few years to achieve it here.

[HI]  What do you like to cook at home?

[Chef Jean]  Lots of salads, lamb shank, chicken curry or roasted, steamed crabs, prawns with garlic butter, and fish with lime juice.

Hotelier Indonesia would like to thank Chef Jean Meteigner for his time.   We’d also like to invite readers to experience his restaurants at The Grand Ho Tram in Vung Tau, Vietnam.




19 October 2016

Sufyan Fazly, A young 5-star hotel F&B staffer, rising in the international market

from Hotelier Indonesia Magazine
originally posted: in Hotelier Indonesia Magazine

An update: October 2019, Sufyan Fazly in a new position at the Outrigger Konotta Maldives Resort. In this photo, Sufyan is training kitchen staff at the Blue Salt Restaurant.

Sufyan (dark blue) leading training at the Blue Salt kitchen.

Catching up with Sufyan Fazly in January 2018, we're pleased to provide this update. In recent months, Sufyan has moved up to the position as Chef de partie at the Ritz-Carlton Ras Al Khaimah, Al Hamra Beach in the United Arab Emirates.

Original interview: October 2016:

In our international travels, we run across exceptional hospitality professionals who are at various stages of their career.  Some are highly experienced with decades of experience, others, like Sufyan Fazly are in the early years of a very promising career.

[HI] When and where did you start working in restaurants?

[Sufyan]   I was fortunate to start my hospitality career at a the Hotel Tropaz in Sri Lanka in 2002, and later in 2003 in a five-star deluxe hotel, the Beach Rotana Hotel & Towers in Abu-­Dhabi.   This was in 2003-2004 where I started at the lower levels, working as a kitchen helper at their all-day dining restaurant.  Having experienced an international property at this level helps build an appreciation for every team member regardless of their position.

[HI] Could you tell us a bit about your start, what got you started in this career?

[Sufyan] From an early age I was able to observe cooking in an institutional setting.  I appreciated the different cooking styles they used, and really loved the smell of the food they were preparing. It was because of this that I had an interest in cooking and food preparation and decided to attend the Swiss Lanka Hotel School in Sri Lanka.

[HI] Where are you working now, and what is your position?  What are your responsibilities?

[Sufyan] I am currently the Chef de Party at the Moevenpick Hotel Jumeirah Lake Towers  in Dubai.  Responsibilities include:  a) following-up on all ordered items, b) supporting and assisting the Chef De Cuisine in the oversight of their new Urban Bar in Dubai, and c) training and scheduling on benefits for the employees and organization.

[HI]  Your positions have taken you to a few other countries. Which properties have you worked at, and in what countries?

[Sufyan]  I have been fortunate to work in Sri Lanka, United Arab Emirates, Kuwait and the Maldives.  Some of the properties include:

* Hotel Topaz Sri Lanka, 2002 – ­2003​ ( 4* Deluxe Hotel)

* Beach Rotana Hotel & Towers Abu­ Dhabi, 2003 – ­2004 ​( 5* Deluxe Hote l).

* Holiday Inn Downtown Kuwait, 2006 -­ 2007​( 5* Deluxe Hotel) Opening team.

* Global Towers Hotel Sri Lanka, 2007 – ­2009  ​( 5* Deluxe Hotel).

* Island Taste Restaurant Maldives, 2009 – ­2010

* One & Only Reethirah Resort Maldives, 2010 – ­2012 ​(5* Luxury Resort)

* Niyama Resorts Maldives, 2012 – ­2013 (​5* Luxury Resorts)

* Currently working with Movenpick Hotel, JLT (Dubai)

[HI]  Many of your positions seem to be at 5-star hotels.  Is this a preferred choice for you?

[Sufyan]  I do prefer to work at 5-star hotels due to the higher standard in quality of food and preparation.  I have been given the opportunity to create my own dishes and new presentation within these upscale environments. The 5-star properties give me a greater challenge that I happily take-on.

[HI] What achievements are you proud of?

[Sufyan] I am pleased with the opportunities each property gives to me, and my ability to achieve the goals that are set for me. Continuing promotions are satisfying, but the ability to be of service to my employer and the customer are the achievements I’m most proud of.

[HI]  What positions and locations would you like to advance into in the coming years?

[Sufyan] I look forward to progressing into positions as a Junior Sous Chef or Chef de Party. I would welcome a chance to work in Europe, Canada or USA.

[HI]  As a young, but well travelled chef, what advice would you give to others just starting in the industry?

[Sufyan] I would like to say it is important to work from the heart, as it will help build a positive attitude and gives you a heightened level of confidence. Our guest will notice and will be satisfied they’re the first priority.

Hotelier Indonesia would like to thank Sufyan Fazly for his time spent with us.  He may be contacted at: sufyanfazly84@gmail.com

28 September 2016

A 15 Year Retrospective of International Gaming & Hospitality

from Gaming & Leisure Magazine
Fall 2016


Wishing a very happy 15th anniversary to Gaming & Leisure Magazine.   It’s been nice to see the magazine’s growth through the years.

During this time, I’ve covered leisure technology topics including golf, spa and an occasional resort property from around the world.  One of my favorite focuses has been on covering international gaming from regions as diverse as SE Asia to Russia, Italy, Ireland and elsewhere.

Gaming & Leisure Magazine
Fall 2016
In some articles I’ve covered leisure software tools including Customer Relationship Management in Spas, Software Security, and Revenue Management in Golf Booking Systems.  Perhaps one of the favorite aspects of writing for G&L are the people I have had the privilege to profile.

Within this review of my contributions with G&L I’d like to select three topics, one from casino gaming, another from golf and the third from the spa and wellness industry.

Macau Gaming -- In the Spring 2014 issue of G&L Magazine, our International Road Trip article covered “The Bright Future of the Asian Gaming Market, 2014”.  Of particular focus was Macau, wherein I covered the growth casino gaming in both Macau and across Asia.   In 2014 I mentioned that “Asia will increase its position as the gaming industry’s dominant market in the foreseeable future. Overtaking Las Vegas in gaming revenues in 2006, Macau’s growth has continued, most recently posting revenues six times greater than that of Las Vegas in the past year.”

My early trips into Hong Kong & Macau were in the mid 1990s, years before the return of sovereignty to China (Hong Kong handover 1997, Macau 1999).  In the early visits to Macau, the only casino of size was the smoke-filled, oft over-capacity, fabled Lisboa.Along the streets at the time were smaller casinos teeming with guests, demonstrating a certain demand for an increase in casino gaming in Macau and along China’s borders.

Starting in 2002, numerous firms began developing casinos in Macau including a handful of Chinese groups and the Vegas icons -- Melco Crown, Wynn, Sands, Galaxy, Wynn, MGM, Sands and SJM Holdings.  Hotels, restaurants, and high-end retail shops followed, benefiting from the influx of Chinese high rollers coming to town.

As the only place in China where gambling is legal, Macau exploded, growing into a $45 billion industry by 2013, nearly seven times greater than that of Las Vegas.  In recent years, studies have indicated that the vast amounts of money coming into the city helped hide irregular activity -- providing a cover for some to illegally move money out of mainland China.  As a nation with strict capital controls, China began to crack down on junket operators that recruited the VIP gamblers, and reduced the length of stay for mainland Chinese were allowed to stay in Macau.  

The anti-corruption campaign along with slowing growth had a significant impact.  In 2015 the city's economy shrank by a 20% last year as its main industry, due largely in-part due to the hit taken by the casino industry due to these controls.  Gaming revenues tumbled 34% in 2015 to a five-year low, according to government data.

Golf in Vietnam --  When I made my first stop in Vietnam in 1996 to visit the Song Be Golf Resort, it was one of only a few championship golf courses in the country.  At that time there were only a half-dozen courses in the country altogether.  SE Asian golf destinations at that time included Thailand, Malaysia and Indonesia.  

Things have changed significantly for golf in the country.   In recent months, the International Association of Golf Tour Operators (IAGTO) had selected Vietnam as the 2016 Golf Destination of the Year for Asia & Australasia.  This is the second time it had won the title, winning for the first time in 2013.

The IAGTO awards are voted by IAGTO golf tour operator members from 60 countries and consider:  a) customer satisfaction, b) quality of golf courses & accomodations, c) value for money, d) professional conduct of suppliers, e) support from local tourism industry, and f) accessibility to tee time.

In September and October (2015) I was asked to travel with Vietnam Golf Magazine to play, review and rank the top 25 golf courses and facilities throughout the country.  This trip took us from the island of Phu Quoc at the southernmost tip of the country to Hanoi in the north.  It gave me an opportunity to meet with many of the courses directors and experience each course and facility firsthand.  This “International Road Trip” had been covered by G&L Magazine in the Winter 2015/16 issue.

During our course reviews, we selected The Bluffs Ho Tram Strip as Vietnam’s top golf course. The World Golf Awards also selected The Bluffs as the World’s Best Golf Course 2015.  In the Summer 2014 International Road Trip article for G&L Magazine was an interview with Colin Pine, General Director of Ho Tram Project Company.  The article titled “Vietnam’s Newest Seaside Gaming Gem”, the site remains Vietnam’s top Integrated Gaming Resort.

With such a significant growth in the number of courses and the quality of golf in a short 20 years I can see why IAGTO had selected Vietnam twice as the Golf Destination of the Year

International Spa Management -- Through the past 15 years, I’ve been involved in consulting and implementing Spa Management Systems around the world.  With this I’ve also written about dozens of spas and spa conferences.  In the Winter 2014/15 issue of G&L Magazine, I wrote about attending “Forum HOTel Spa, Paris 2014-2015” a leading spa conference held at the Paris Four Seasons George V.


That year (June 2014) as well as this year (June 2016) one of the featured speakers was Mr. Ingo Schweder.  Since he epitomizes the growth and success of the global spa market in recent years, I’d like to use him as an example.

I first met Ingo in 2004 at the Dhara Dhevi Chiang Mai (Thailand) when he was Group Manager - Spa for the Mandarin Oriental Hotel Group.  The site was expected to be the world’s top spa village and was a month or two from opening.   At the time he was on-site for some pre-opening work and was onsite consulting on Spa IT solutions.  Since that time, we had crossed paths a number of times at Spa & Hotel conferences in places like the Paris, Bali, and Hong Kong.

In 2011, Ingo founded GOCO Hospitality, with offices in Bangkok and Berlin.  From there they had a significant level of growth in their global spa consulting and management services.  In a short few years, they have developed some of the top spa and wellness centers around the world, in exotic locations around Asia, Oceania, Middle East, Europe and the Americas.  Having visited a few in SE Asia and Europe, I can attest that they are top of the line.  Their success has been highly recognized with dozens of awards including:  “Top Spa Consultants”, “Best Destination Spa”, “Best Hotel Spa” and “Spa of the Year”.

This is one of several groups that have done well in the expanding global spa market through the past fifteen years.  Almost every resort will have a spa as part of their service offerings.

It has been a pleasure contributing international content to Gaming and Leisure Magazine through the years.   Congratulations on the first fifteen, and best wishes for the years to come.


04 August 2016

Air 360 Skybar -- An Iconic SkyBar Above it All

from Vietnam Golf Magazine
August 2016

There may be no better way to enjoy Saigon than from above, cocktail in hand, gazing across the lights and landmarks that define the city.  Air 360 Sky Lounge is unquestionably one of the best spots in central Ho Chi Minh City for open air drinking, dining, lounging and events. The
Vietnam Golf Magazine
August 2016
sky bar combines vibrant music with a chic, relaxing atmosphere, fashionable lounge decor and an unbeatable view.

Located on the 22nd floor of Ben Thanh Tower, Air 360 is a unique venue offering a sweeping 360 degree view of the Saigon River and city skyline.  Trendy deep house rhythms, swirls of city lights and signature drinks redefine the concept of a party, luring in a mix of globetrotters along with the city’s A-List.  Let your hair down and enjoy a sunset and night with friends while being served a world-class drink in high fashion.

Cooling off with a beverage after a hot day in Saigon cannot be better than sipping that beverage poolside.  The Sky Pool at Air 360 offers guests a casual, open air setting, making for an infinitely wonderful evening for dining and drinking.


Air 360 offers an extensive selection of fine Champagnes, premium spirits and bespoke cocktails from all four corners of the globe.  An extensive, up-scale dinner menu is available at the Sky Pool.

Visitors have found that the best way to ogle Saigon is to spend an evening at Air 360.


Air 360 Sky Lounge
22-23 floor, Ben Thanh Tower
Le Thi Hong Gam street
District 1, HCMC
Hotline: +84 974 58 77 88



14 July 2016

International Roadtrip -- The Reverie Saigon -- Nouveau Chic

from Gaming & Leisure Magazine
Summer 2016

The first quarter of 2016 had me hopping around a half-dozen SE Asia countries, with stops in Thailand, Cambodia, Laos, Singapore, Indonesia and Vietnam.  Each stop was one that I had made before, giving me a perspective on how the region has grown in recent years.

Gaming & Leisure Magazine
Summer 2016
During that time, no other region has impressed me more than southern Vietnam.   The commercial and entertainment hub, Ho Chi Minh City (Saigon) has gone through a transformation, drawing travellers from around the world.

If a single property could exemplify a city’s transformation, The Reverie Saigon is this city’s newest jewel.  With a September 2015 grand opening, The Reverie commands the upper and lower floors of the contemporary, 39-storey, mixed-use Times Square development in Ho Chi Minh City. It has emerged as the boldest expression of opulence to debut in Vietnam, ever.

The Reverie Saigon
With unreserved grandeur that epitomizes the best of  Italian design, the hotel transcends expectations of place to a modern-day exploration of fanciful, classically inspired splendour. From its rooms and suites to its restaurants and bars as well as its extravagant public spaces, all feature indelible expressions of some of the best craftsmanship and artistry in the world.

With frontage on Saigon’s two most storied avenues, Dong Khoi Street and Nguyen Hue Boulevard, The Reverie beats at the heart of the city’s prestigious central urban area - District 1. As Saigon’s most happening neighborhood for both business and leisure, ‘D1’ has become a mecca for high-end shopping and the city’s hippest dining spots.

The Reverie Saigon
over the Saigon River
On the Dong Khoi front – an elegant street once known to the French as rue Catinat, and to a later generation as Tu Do – upscale local boutiques and charming coffee shops trade sidewalk space with some of the world’s most glamorous brands. On the Nguyen Hue front, the city’s brand new, tree-lined pedestrian-friendly boulevard accentuates the intermingling of the old and the new in Saigon, running between the picturesque riverfront and the 1908-built Hôtel de Ville – now the People’s Committee Hall.

The Reverie Saigon
Grand Deluxe Room
With one foot in Asia, and the other in Europe, The Reverie offers four outstanding restaurants and bars to satisfy longings for the familiar and the exotic. Led by Italian Executive Chef Giovanni Parrella, each outlet strives to leave culinary impressions that are no less memorable than the hotel itself.

The hotel’s all-day dining venue, Café Cardinal celebrates French fare and savoir-faire created by Chef Sebastien Schneider and his team. From its airy perch on the sixth floor,the café is replete with sweeping views of Saigon.

At The Royal Pavilion, a team of Vietnam’s most skilled Hong Kongese chefs showcase sophisticated Cantonese fare in a distinctly Asian setting.

At R&J, Italian Chef de Cuisine Fabrizio Valdetara delivers traditional Italian with subtle twists of contemporary imagination in a setting as passionate as its inspiration.
The Long @ Times Square

And at The Long @ Times Square, where 48 metres of bar counter stretches between Dong Khoi Street and Nguyen Hue Boulevard, an imported pizza oven, classic trattoria fare and homemade gelato tempt casual dining, either on The Long’s thoroughfare or in one of two adjacent dining areas.

Each venue cultivates a distinctive ambiance, from the chandeliers and elegant furnishings of Café Cardinal to R&J’s vibrant mosaics inspired by the meticulous tile work of grand Venetian palazzos, to The Long @ Times Square and its echoes of timeless sidewalk cafés.

CAFÉ CARDINAL One of Southeast Asia’s most distinctive, all-day dining venues, Café Cardinal delivers stunning views of Saigon and a tempting take on Sebastien Schneider and his chefs at work in an artfully designed show kitchen.  Its extensive menu is decidedly French, with deliberate detours into complementary Western and Asian cuisines.
Cafe Cardinal Lounge
THE ROYAL PAVILION With bold expressions of jade, vermilion and gold, the stage is set for one of the city’s most refined dining experiences.  A celebration of authentic Cantonese fare, the menu raises the bar with its masterful preparation and exquisite presentations of delicacies such as abalone, sea cucumber and bird’s nest alongside must-haves such as suckling pig.

The inevitable dining venue for a hotel inspired by nearly all things Italian, R&J serves traditional Italian dishes marked by subtle, creative detours into contemporary culinary trends.  Led by Chef de Cuisine Fabrizio Valdetara, whose career includes work in Michelin-starred kitchens in his native Italy, the menu dabbles in regional favourites from north to south, from seafood stew to osso buco.

The homemade pasta is crafted with Italian flour and the premium Italian ingredients on the menu
R&J Lounge
are all imported direct from the country of R&J’s inspiration. Select meats and seafood are shipped in from as far away as France and New England.


Though the menu may evoke home-style dining, the ambiance is full of flair and romance, from walls of vibrant Italian mosaics to extravagant candelabras and a whimsical collection of deliberately different dining chairs that celebrate 40 distinctive corners of Italy.

And the service is as engaging as the setting, with staff who not only wait on you, but also shake & stir welcome cocktails, present a selection of the day’s freshest catch and assemble tiramisu all right before you.

A classic in the making, The Long @ Times Square is not merely a sidewalk café par excellence. The venue is its own thoroughfare, stretching between the city’s most fashionable street, Dong Khoi, and its most monumental boulevard, Nguyen Hue.

Located at street level, The Long is an indoor and outdoor experience at the same time, with open, street-side fronts and an arched skylight that runs its length. The bar’s lithe, marble-topped counter leaps between the streets in six individual segments, stretching 48 metres across. Its menu reads like literature from an Italian trattoria and the kitchen aspires to a reputation as one of the best pizzerias in Asia.



THE SPA AT THE REVERIE

Vietnam’s most exclusive city spa, The Spa at The Reverie Saigon is a studied melding of sophisticated, urban luxury and a decidedly European-inspired setting.  Together with the Fitness Centre, The Spa encompasses 1,200 square metres (12,900 square feet) over two floors and
Spa Reception
features 10 treatment rooms – four dual-bedded suites and six for individual therapies.

The reception area, along with separate men’s and women’s changing rooms and steam & sauna facilities, are located on the 6th floor while the treatment rooms and a beauty salon are situated on the floor above.

With four private rooms for hair and nail treatments and three semi-enclosed manicure / pedicure areas discreetly tucked way on the 7th floor expanse, The Spa’s beauty area beckons Saigon’s social elite and high profile VIPs to its posh setting – replete with views.

The comprehensive spa menu is a celebration of holistic relaxation and rejuvenation, with treatments that draw from the depths of Southeast Asian spa traditions as well as Western-inspired aromatherapy treatments. The result is a poised balance of East and West.  In addition to The Spa, the 6th floor is home to the city’s most technologically advanced fitness facility.  Accessible to hotel guests 24 hours a day, the 120-square-metre (1,290-square-foot), poolside space is equipped with TechnoGym’s latest line of ARTIS cardio equipment with Wi-Fi-enabled UNITYTM user console – offering seamless connectivity to smartphones and iPods to deliver personal playlists to one’s fingertips while simulating workouts in various scenic settings.

The Spa’s interior strikes a balance between opulent luxury and natural inspiration.  The 6th floor reception area cultivates a gorgeous elegance in mixed media, with white marble, golden mosaic tiles, rose carpeting and plush leather competing for attention.

Upstairs, the beauty salon balances demand for privacy and exclusivity with three semi-enclosed manicure / pedicure areas alongside four private rooms for hair and nail treatments.  A curvaceous stairway, decorated in a floral mosaic pattern designed by Sicis of Italy, provides a segue from the classical extravagance on the 6th floor to the more contemporary ambiance of the floor above.

Classical furnishings decorate the spa reception and seating areas throughout and provide a bridge between The Spa’s more contemporary atmosphere and the regal ambiance of the hotel’s public spaces.  On a spacious open-air deck on the 6th floor, Saigon’s most enticing swimming experience beckons with a 24-metre (78-foot) long pool decorated with exquisite mosaic tile artistry also by Sicis.

The free-form space deploys an ozone-generated system to give swimmers the freshness and buoyancy of a freshwater pool while an underwater sound system plays a compilation of music that changes with the mood of the day, from vibrant classical to soothing instrumental, and more mellow beats after the sun goes down.

Open for less than a year, The Reverie Saigon has quickly become a symbol of HCMC’s grand style and opulence.

The Reverie Saigon
District 1, Ho Chi Minh City, Vietnam
Telephone: +84 8 3823 6688
Fax: +84 8 3822 3355
Email:  info@thereveriesaigon.com
Facebook:  www.facebook.com/TheReverieSaigon 
Twitter:  @ReverieSaigon
Instagram:  @thereveriesaigon