from Hotelier Indonesia
December 2014
Spa, Club &
Golf Management Software
Leisure Solutions
for Indonesian Hoteliers
The
Indonesian hospitality industry is fortunate to have a highly experienced,
global software
developer placing a significant focus on Spa, Club & Golf
systems within the country. With offices
and partners around Asia, Europe and the Americas, Quasar Group International
is using it’s office in Bali as a distribution and support base for all of Indonesia
 |
| Hotelier Indonesia Magazine December 2014 |
With
its corporate founders deeply committed to the leisure industry throughout the
past 35+ years, Quasar has been able to leverage their experience to deliver a
leading management solution. The
solutions have been scaled in a manner that allows properties of all sizes to
benefit.
Special
Introductory Pricing through June 2015
With
the Q4 2014 release of their new browser-based solution, Quasar is offering
Indonesian properties a very special pricing offer, well below the price they
list in other countries. This pricing is
offered to spas, golf, membership clubs and golf clubs of all sizes and is
valid for early adopters in the first six months of 2015.
Along
with pricing considerations, a significant benefit to Indonesian users is the
role they can play in the growth of the system.
Users will have an impact on the growing functionality of the system. As your systems use grows, the software
matures based on your direct input.
Special
pricing will be provided to sites based on request. Requests can be made to: info@quasar-gi.com or
info@quasargroupinternational.com
Multilingual
Recognizing
the need to address system usability by both local staff and international
managers, Quasar has provided the capability to use the system in more than 40
languages. This includes both Bahasa
Indonesia & English, along with other languages inclusive of Simplified
Chinese, Korean, Japanese, Khmer, French, German, Russian, etc.
The
use of the system becomes much easier for local staff when they can utilize the
system in their native language.
Sizing for Any
Screen
Quasar’s
solutions are browser based, which provides access from any device ranging from
smartphones to iPads and desktop computers.
The system’s design ensures the highest possible accessibility, allowing
managers and directors access to data from anywhere in the world.
Client Profiles
Quasar
places your customer at the heart of the system. Whether addressing the needs of your spa,
golf course or membership club, the solution is customer-centric, where the
needs of your guest come first. It has
been central to the system from its inception.
Quasar’s
System allows extensive client profiles, with multiple addresses, membership
types, phone & email contacts as well as social media details. Additional details include education,
professional details, spouse and children details.
The
social media contacts can be customized by the user, where management can
specify a client’s account with Facebook, Twitter, WeChat, WhatsApp, Weibo or
other programs. The system is flexible
to allow you to change as the industry changes.
For
properties with parking security, Quasar’s client profiles also maintain
automobile information including brand, model and registration numbers. The system will allow you to track which cars
have valid permission to use the parking facilities.
System Feature -
Lifestyle Preferences
Maintaining
extensive data on client preferences and history will allow you to connect in a
more manner with customers, and as a result, drive revenue.
What
are your client’s lifestyle preferences and past history with the
property? Quasar’s Lifestyle
Preferences module will allow you to customize data based on it’s value to
operations and the bottom-line.
Interested
in the client’s F&B preferences?
Travel preferences? Therapist
preferences? Any details of interest can
be tracked and used for future sales & marketing programs. The system can also be used to track health
and allergy information which is of value across all departments.
Spa Booking
Quasar’s
spa booking system provides an at-a-glance overview of bookings by therapist
and location. These views display the
status of each appointment, including which are checked-in, which are
completed, and those that are due next.
Quasar’s
Spa Booking module allows you to expand booking services throughout the
property, providing an easy way to add guests, book treatments, and print
itineraries from any workstation in the network.
Golf Bookings
Quasar’s
Golf Booking system has been designed to meet the needs of resort, private and
semi-private golf clubs around the world.
Recognizing that no two clubs operate the same way, Quasar’s system
design allows a scalable tee sheet for use at clubs with any number of courses.
The
system allows you to quickly create a player’s reservation along with the
proper cart, caddy and greens fees. The
golfer’s check-in process is seamless, allowing golf reception to create
individual or combined transactions and proceed directly through Point of Sale
for payment.
Prepaid Services
Quasar’s
Prepaid Services solution allows you to managing the advanced purchase of
merchandise and services throughout the property. Items and services can include anything from
golf shop or spa merchandise to lessons, classes, rental items and spa
treatments. Seamlessly integrated within Quasar’s full suite of products, the
Prepaid Services solution ensures an accurate flow of information from purchase
through redemption.
Client Prospecting
(CRM)
Quasar’s
CRM will help you attract and retain clients for your spa or sports club
through the tracking of email campaigns, newsletters, membership fees and
promotional events.
Designed
as an integral part of the full Quasar management system, the CRM will allow
you to easily run marketing campaigns to your members in order to increase
sales through understanding your membership’s historical transactions and
preferences. This will also help
increase cross selling by suggesting other club products and services.
Point of Sale
Allowing
an unlimited number of items and services, Quasar’s Point Of Sale system is
fully integrated to the full management solution. The POS provides easy access to scheduled
guest bookings from all departments including golf, spa and other
activities. Furthermore, the POS module
connects to client preferences and Prepaid Services so that your staff can
better service your valued guests.
Serving Indonesia
Quasar
Group International is a global leisure software company with a development
base in Asia .
With a presence in Bali , the firm’s
corporate directors have placed a significant focus on the Indonesian Spa &
Golf market.
Hotelier
Indonesia
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