from Hotelier Indonesia Magazine
Issue 10, 2013
Successful hotel & leisure organisations around the world recognize the value of customer-centered service and strive to create a memorable impression through all services at their facility. Women have become irreplaceable in conveying these values to the guests.
Camp Creek Golf Club, one of the quality clubs managed by internationally renown Troon Golf, has long recognized the value of women in management positions. We’re fortunate to catch up with Erin Walkotten at the club in
[HI] What is your current position and what are your responsibilities at Camp Creek Golf Club?
Hotelier Indonesia Magazine Issue 10, 2013 |
[EW] I am the assistant golf professional at Camp
Creek and have a number of responsibilities at the club. The responsibilities
at the club include day to day golf shop operations from making tee times, to
merchandising, to running golf tournaments. I also help lead the summer youth
clinics. Recently, due to a management change, I have also started to get more
familiar with the food and beverage aspects, from ordering, to cooking, to
managing the grill.
[HI] How long have you been working in the golf
industry?
[EW] I have been working in the golf industry for
8 years.
[HI] Did your coursework in school help build
toward a career in Golf?
[EW] My course work in school did help with a
career in golf. With the golf management degree they focused on the industry as
a whole. From the food and beverage,
turf management, operations, and repair from gripping, regripping, and
reshafting of the clubs. My degree is a bachelor of science in business
administration with an emphasis in golf management. As noted below, this
coursework has helped prepare me for the PGA program coursework.
[HI] When did you start playing golf?
[EW] My dad got me started playing golf at the age
of 8.
[HI] How do the golfers react to a female
instructor?
[EW] I feel like golfers react well to a female
instructor. We tend to be more "motherly" and both the kids and the
women golfers seem very comfortable with a woman instructor.
[HI] Are you planning to become an LPGA Member?
[EW] I am currently going through the PGA program.
I am hoping to be through that program within the next year and a half. The
college I attended (Trine University in Angola , IN) was not a PGA
affiliated golf school. By choosing this route I was able to decide if I wanted
to go the PGA route or go the LPGA route. In the end, the PGA route offered me
more opportunities in the industry then it appeared that I would get from the
LPGA. I would love to one day own my own golf course and/or become a head
professional at a course and to be a head pro you have to go the PGA route.
From my observations and discussions, the main difference between the two
routes is that by going PGA they focus more on the business side and going LPGA
they focus on the teaching side.
Camp
Creek Golf Club can be found online at:
www.campcreekgolfclub.com
Hotelier
Indonesia
is pleased to catch up with Erin Walkotten, and thank her for her time. We recognize the value she brings to the
golf and hospitality industry and see the limitless future ahead.
Full issue of Hotelier Indonesia Magazine 10 can be found at:
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