Interview with Ms. Jefri Carolina, Duty Manager in Hotel Santika Siligita Nusa Dua

from Hotelier Indonesia Magazine

www.hotelier-indonesia.com

Issue 10, 2013

In our travels, we come across many highly experienced hoteliers with varied and exciting experiences around the world.   The allure of a global career in hotels and resorts draws in people from quite diverse backgrounds.    We are pleased to catch up with Ms. Jefri Carolina, a young hotelier who has followed a path into the hotelier industry.

[HI] When and where did you start working in hotels?

Hotelier Indonesia
Issue 10, 2013

[JC] My hotelier career started in 2004 at the Bromo View Hotel & Restaurant in Probolinggo, Jawa Timur.

[HI] Could you tell us a bit about your start?

[JC] My first position was in reception at Bromo View Hotel for around two years.  Since it was the hotel’s first year in operation, I was also working as part of the pre-opening team to assist in preparing and supporting the grand opening.  Having an active role in multiple aspects of the hotel’s pre-opening provided both a significant challenge as well as a great opportunity.

[HI] Where are you working now, and what is your position?

[JC] Duty Manager in Hotel Santika Siligita Nusa Dua, Bali.

[HI] What achievements are you proud of?

[JC]  I am proud of my ability to properly handle responsibilities assigned to me by my managers.  I appreciate their faith in my abilities to be a trusted and responsible member of the team.

[HI]  What positions would you like to advance into in the coming years?

[JC]  I relocated to Bali in mid-2012, which was a valuable step in advancing my hotelier career.   I consider this a great chance & good challenge to be here in Bali to continue my career in operations, especially Front Office.   I look to get more opportunity to grow professionally both in Front Office and in other departments too.  I am always happy to share my knowledge with my staff, associates and others who are interested.

[HI] As a woman in the Indonesian Hotel industry, is there any advice you would give to others looking to start a career as a hotelier?

[JC] Commonly, many woman fall in love with hotel industry and decide to be hotelier. Its a is very interesting industry where you can make your own positive choices. As one who is still stages of a hotelier career, i can advise - just do your best and never tire of developing your industry knowledge and experience.  Let it flow and you will find the way.

Hotelier Indonesia would like to thank Ms. Jefri Carolina for her feedback and insight into a young hotelier’s experience in the industry.